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NHS – Communication/Confidence Building Skills

We worked with a major UK charity to train over 300 health professionals in the Coventry area. We designed, developed and delivered 16 workshops to enable participants to get a better understanding of how to effectively communicate with patients young and old

To develop a Communication and Confidence Building Programme to assist NHS staff to deliver difficult information to adults and young people

Participants enjoyed the day and stated that they had learned useful techniques which were practical and relevant

‘ This programme took on a life of its own.  Staff who attended the course recommended their friends and colleagues to attend – a big success’