Key Fund

Key Fund


Key Fund provides finance – flexible loans and grant/loan packages – to help community and social enterprises to start-up, become sustainable, or grow. It’s not just about the money. It’s also about providing the right kind of support to help our investees have the best possible chance of success.

Citizen Coaching and Counselling started to work with Key Fund in 2005 when we were looking to expand the reach of our services. We chose Key Fund as our investor because they are a social enterprise themselves and presented a supportive loan/grant package that included support and future development opportunities. 

What did the project involve?

We chose Key Fund as our investment partner.

The funding enabled us to increase the number of counselling rooms we have, recruit and train more counsellors and promote our services more effectively. Key Fund have also funded our growth in the digital ‘Telehealth’ market.

We share our knowledge of social investment at events such as those run by Big Society Capital and in our community development programmes.

Who was involved?

We worked closely with our investment manager Rachel to develop an outcomes plan, cash flow forecast and business plan. We involved all the team in the development days

What were the outcomes?

Since working with Key Fund we have increased the number of counselling services w deliver from 8,000 to 20,000 counselling sessions a year. With a Social return on investment of £8 per £1 invested this has led to an increased social impact of £400,000 a year. 

How could the this project be applied to me or my organisation?

Social investment isn’t suitable for all organisations but for those who would benefit it doesn’t have to be a scary prospect. There are several social investors out there and its important to pick the right one for you. Martin Hogg can share our experience with you and your trustees.